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PHONE: 419-399-2140 / 419-393-4690 | FAX: 419-399-2154 | Email: schlattersphace@scphac.com

Terms of Service & Privacy Policy

Last Updated: March 2026

1. Introduction

Schlatter’s Plumbing, Heating & Air Conditioning referred to herein as “we,” “us,” or “our”) operates the website https://www.schlattersplumbingheating.com and related services. By accessing our website, using our services, or opting into any of our communication programs, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Privacy Policy. If you do not agree to these terms, please discontinue use of our services immediately.

2. SMS / Text Messaging Terms

By voluntarily providing your mobile phone number and affirmatively consenting to receive text messages, you agree to receive recurring automated informational and promotional text messages (SMS and MMS) from Schlatter’s Plumbing, Heating & Air Conditioning, including messages that may be sent using an automatic telephone dialing system, to the mobile number you provided at the time of opt-in or any other number you designate.

  • Consent: Consent to receive automated marketing text messages is not a condition of any purchase, service agreement, or other obligation.
  • Message Frequency: Message frequency varies based on your interactions with our services. We reserve the right to adjust message frequency at any time.
  • Rates: Message and data rates may apply. Please consult your mobile carrier for details regarding your messaging plan.
  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message you receive from us. Upon receipt of your opt-out request, you will receive a single confirmation message, and no further messages will be sent unless you re-subscribe.
  • Help: For assistance, reply HELP to any message you receive from us, or contact our support team directly at https://www.schlattersplumbingheating.com/contact-us/ or 419-399-2140.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile carrier and is outside of our control.

3. Information We Collect

We collect personal information that you voluntarily provide when you interact with our services, express interest in our products, opt into our communications, or otherwise contact us. This may include your name, phone number, email address, mailing address, records of your consent (including the date, time, and method of opt-in), and message interaction data such as delivery receipts and timestamps.

4. How We Use Your Information

We use the information we collect exclusively to provide, maintain, and improve our services; fulfill your requests and communicate with you; send the specific messages you consented to receive; comply with legal obligations; and protect the rights and safety of our business and our users.

5. Third-Party Data Sharing

We do not sell, rent, lease, or trade your personal information to third parties for their own marketing or promotional purposes under any circumstances.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Provider Exception: We may share your data strictly with trusted third-party service providers, including telecommunications aggregators and message routing infrastructure providers, solely for the technical purpose of delivering our communications to your device. These providers are contractually obligated to protect your data and are strictly prohibited from using it for any secondary or marketing purpose. We may also disclose your information if required by law, regulation, subpoena, or other legal process.

6. Data Security

We implement reasonable physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Disclaimer of Warranties & Limitation of Liability

Our services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Schlatter’s Plumbing, Heating & Air Conditioning does not guarantee the availability, timeliness, or accuracy of any communication or service. Network services, including mobile carrier networks, are outside of our control, and we are not responsible or liable for issues arising from them. To the maximum extent permitted by applicable law, Schlatter’s Plumbing, Heating & Air Conditioning shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8. Changes to These Terms

We reserve the right to modify these Terms of Service and Privacy Policy at any time. When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of our services after any such changes constitutes your acceptance of the revised terms.

9. Contact Us

If you have any questions or concerns about these terms or our data practices, please contact us:

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